Refund Policy
📄 Refund & Cancellation Policy – JAB Creative LTD
(Valid for UK customers – Last Updated: 28 November 2025)
1. Introduction
This Refund & Cancellation Policy outlines your rights when purchasing products or services from AI Revolution Club, operated by JAB Creative LTD.
We aim to offer a clear, fair, and transparent approach to refunds and cancellations in line with UK consumer law.
2. Digital Products (PDFs, Audio Files, Templates, Courses)
Digital products are delivered instantly via:
email
download link
customer portal
automated sequence
Refund Guarantee
All digital products come with a 30-day Satisfaction Guarantee.
You may request a refund within 30 days of purchase if:
the product was not as described
you experience technical issues we cannot resolve
you are genuinely dissatisfied with your purchase
To request a refund, email:
📧 admin@airevolution.club
Important Note (Legal Requirement)
When downloading a digital product, you normally lose the automatic right to a refund under the Consumer Rights Act 2015 unless the seller voluntarily offers one.
We voluntarily provide a customer-friendly 30-day guarantee.
3. Physical Products (Printed Books, Materials)
If you purchase a physical product (e.g., printed book via Bookvault):
No Change-of-Mind Returns
Physical products cannot be refunded unless:
they are damaged
defective
misprinted
the wrong product was delivered
Damaged or Faulty Items
If a product arrives damaged, please contact us within 14 days with:
order number
photos of damage
delivery date
Replacement or refund will be provided accordingly.
4. Services (One-Time Services, Setup Services, Consulting)
For one-time paid services (e.g., setup, installation, consulting):
Cancellations
You may cancel BEFORE the service begins and receive a full refund.
Once the service has been delivered (fully or partially), refunds are no longer available.
Rescheduling
You may reschedule service appointments by emailing admin@airevolution.club.
5. Subscription Services (AI Phone Agent, AI Chatbot, Automation Plans)
For recurring subscriptions:
Cancellation
You may cancel at any time through:
your account settings
email request
Stripe customer portal
our support team
Cancellations take effect at the end of the current billing period.
We do not offer partial or prorated refunds for unused time.
Refunds on Subscriptions
Refunds for subscription periods already billed are not typically offered unless:
the service did not work as advertised
a technical fault prevented you from using the service
there was a billing error
We review refund requests on a case-by-case basis.
6. Free Trials
If a service includes a free trial:
you may cancel anytime before the trial ends
if you fail to cancel, the billing cycle begins automatically
no refunds are given for forgetting to cancel
7. Payment Disputes & Chargebacks
Before issuing a dispute through your bank or provider, we encourage you to contact us first at:
We resolve 95% of issues within 24–48 hours.
Filing unnecessary chargebacks may result in:
suspension of service
additional verification requirements
legal review in repeated or fraudulent cases
8. How to Request a Refund
To request a refund, email:
Include:
your name
order number
product or service purchased
reason for the request
screenshots (if applicable)
We aim to respond within 24–48 business hours.
Refunds are processed within 5–10 business days, depending on your bank.
9. Exceptions
Refunds are NOT available for:
completed consulting services
custom-built AI automations already delivered
bespoke prompts, scripts, or AI configurations
misuse or misconfiguration of our services
lead-generation results dependent on third-party platforms
change-of-mind refunds on physical goods
10. Updates to This Policy
We may update this Refund & Cancellation Policy at any time to reflect:
legal changes
operational improvements
updates to our services
The latest version will always be available on this page.
